Meet The Team
Despite our continued growth we have been able to maintain our family feel and healthy culture. This is all down to the great people that work here at MMT. Working behind the scenes we have support teams that make the lives of our staff much easier, but the 3 main teams you will speak to as a customer are:
Our Money Advisers are hardworking, dynamic and the heartbeat of our contact centre. They ensure we speak to you at the most convenient time and make sure you are connected to the right Adviser for your situation
We have various teams of Reclaim Advisers; each trained in their specific field of expertise. They will ensure you are given the correct advice about each potential claim and start the investigation process by sending you your Welcome Pack
Once we have all your paperwork signed and returned our Claims Handlers will contact your Banks and Creditors to start the complaint process. They will be your point of contact throughout your time with us and be able to answer all of your queries and questions. They will also be the person that calls you to give you the good news should you be offered a refund!