Packaged Bank Account Refunds

Claim back your bank fees if you were mis-sold a Packaged Bank Account

PBA Reclaim

If you are paying or have paid a monthly fee for your current account in the past but never used the benefits that came with the account, or did not even realise they were there, you may have been mis-sold a Package Bank Account (PBA).

MMT’s partner company Churchill Sloan are the experts at claiming back mis-sold Package Bank Accounts and have recovered £5.5 million for their clients*. Complete the form on this page with your details and one of the friendly advisers at Churchill Sloan will call you back and discuss the next steps.

Don’t be worried about reclaiming YOUR money

Thousands of people have already complained about their Packaged Bank Accounts and had their money refunded. Even if it is the current account you use today, you can still claim. If you are successful, your bank account will not be closed – instead the bank may change this to a fee free bank account. This means that you will no longer pay for the account or receive the benefits. It will have no effect on your everyday banking facilities.

PBA Claims – Frequently Asked Questions

  • What is a PBA Claim?

    Many people can pay a monthly fee for their bank account which will include certain benefits such as phone insurance, holiday insurance, break down cover and much more. These accounts can use the names of ‘Gold’ or ‘Privilege’ accounts. People are now discovering that the benefits that come with these accounts, they are not eligible for, or that they weren’t even aware of them or that they were paying a fee for the account. If this has happened, it may be that the account has been mis-sold and the fees paid can be refunded to the customer.

  • How will Churchill Sloan help me claim my PBA fees?

    First, they will discuss the account you have and whether there is a fee attached to it. They will then investigate if you are entitled to use those benefits and what was said or wasn’t said when you were sold this account by the bank. You might not realise that you were mis-sold. Following this, they will help you arrange the paperwork and liaise with your bank on your behalf.

  • How can I apply for a PBA claim?

    You can do it yourself, or engage an authorised claims company like Churchill Sloan to handle the process for you.

  • I have an overdraft on the account can I still claim?

    Yes, PBA fees can be claimed back if you have an overdraft. However, if your overdraft is connected to your packaged bank account, the bank may cancel the overdraft or they may remove any preferential interest rates that you received from having this overdraft on your packaged bank account.

  • Will I still be able to use this bank account if I claim?

    Yes, while Churchill Sloan investigate the claim with the bank you will be able to use the account as normal, there will be no effect of your banking facilities. If it was found that the account is not suitable for you, your bank may change your account to a fee free account.

  • Will Churchill Sloan charge me fees?

    Their initial consultation is free. If you choose to enter into the reclaim service, their fee for a successful claim is 30% +VAT. Churchill Sloan work on a No Win No fee basis**. Please see their Terms and Conditions for more information.

    * based on all claims with client fees paid in the period August 2016 to February 2017. Amount prior to fees and taxes.
    ** No Win, No Fee – Charges may be raised if you cancel your claim after the 14 day cool off period

Mis-Sold Packaged Bank Account Claim

Fill in your details and we’ll give you a call

PFCA Member

Money Management Team is a member of the Professional Financial Claims Association (PFCA). Members of the PFCA undertake to work to the highest ethical and professional standards when dealing with consumers, financial institutions and other parties associated with the process of Financial Dispute Resolution Management.

Click here to read more about the PFCA.

Money Advice Service

You can get free debt advice from the Money Advice Service – an organisation set up by the Government to offer free and impartial advice to those in debt. Click here for more information.

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